questions and answers
Are you a German company?
Yes, we are a German company. We sell our Real Dolls globally und have several locations across Europe, so we are never far from our customers.
Why buy from Doll4me?
We offer a 24-hour service via live chat or telephone, which means that you can get in touch with us around the clock, should questions arise.
We work with well-known manufacturers and promote the development of new models.
Our quality management consists of two separate steps – our agent on site controls and documents the entire production process, so we know even before the dolls delivery in Germany that the Real Doll is of premium quality. In a second QA step our staff in Germany checks each doll, before it is sent to our customers.
No DropShipping - all Real Dolls are sent to our headquarters in the German town of Tauberbischofsheim and checked yet again, before being posted to our customers.
The doll’s skeleton is made of stainless steel and comes with a 24-month warranty. Should any unexpected problems arise, simply contact us and we will exchange it straight away.
We have several showrooms – they are perfect, if you want to get a real impression of the various models’ quality, check out different models as well as accessories available with the Real Dolls. To avoid falling victim to scammers, you should not buy love dolls from retailers, that do not have a showroom. Just arrange a visit to one of our showrooms, we are happy to help and offer advice to the various options available to you.
Our configurator allows us to tailor-make your Real Doll to your personal wishes.
You do not incur any unexpected costs for shipping or customs duties – we pay all that for you.
Quick delivery to your home.
Shipping is done safely and discreetly under our inconspicuous label MÖBELYOUSELF. You can also use this discreet label when paying for your love doll.
We are members at the main review portals in the sector of e-commerce - Trustpilot and Trustami. No other retailer in the industry is a member of them. You are probably wondering why we are members of external review platform. Well, the answer is simple – 85% of internal reviews are fake and therefore worthless. External platforms on the other hand regularly check that reviews are unbiased.
Doll4me represents quality, trustworthiness, customer satisfaction and excellent customer service.
Who are Trustpilot and Trustami?
Trustpilot and Trustami are two external review platforms, where each of our customers can leave feedback on doing business with us. Most internal reviews are fake and therefore worthless. External platforms such as Trustpilot on the other hand regularly check that reviews are unbiased.
We are a company in this industry that permits external reviews. After shipment of your Real Doll you will receive an email by Trustpilot asking you to give us a review.
Where can I get a voucher for Doll4me?
We regularly offer voucher promotions on our Facebook page. Follow us on Facebook to avoid missing out!
Please do not hesitate to contact us via phone or email in case of questions.
We are always happy to help!
+49 9341 9439861